Privacy Policy
Effective Date: September 11, 2026
Mashmeover Esthetics and Wellness (“Mashmeover,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mashmeover.com, communicate with us, complete a form or quiz, book an appointment, or interact with our advertising.
Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address and telephone number
- Appointment requests, booking history and service preferences
- Messages, consultation requests and other information you voluntarily provide
- Marketing preferences, including email and text-message consent
- Transaction and payment-related information processed through our booking or payment providers
- Technical information such as your device type, browser type, IP address, referring page and general website activity
- Information submitted through our skincare quizzes
Please do not submit highly sensitive medical information through a general website contact form or advertising form.
Skincare Quiz Information
Our website may offer quizzes that allow visitors to enter information about their skin concerns and preferences. Quiz responses are processed to provide the requested result or recommendation. Mashmeover does not intentionally save or retain individual skin-quiz responses after the result is generated.
Quiz results are provided for general educational and service-recommendation purposes and are not medical diagnoses.
How We Collect Information
We may collect information when you:
- Visit or interact with our website
- Submit a contact, consultation or lead form
- Complete a skincare quiz
- Book or purchase services through Vagaro
- Subscribe to marketing emails or text messages
- Contact us by telephone, email, social media or another communication method
- Respond to an advertisement on Facebook or Instagram
Information submitted through Meta lead forms is also subject to Meta’s applicable privacy practices.
How We Use Information
We may use collected information to:
- Respond to questions and appointment requests
- Schedule, confirm and provide services
- Personalize service recommendations
- Process purchases and transactions
- Send appointment reminders and service-related communications
- Send promotional emails or text messages when permitted
- Measure the effectiveness of our promotions and advertising
- Maintain and improve our website, services and customer experience
- Protect against fraud, misuse or security incidents
- Comply with applicable legal and recordkeeping obligations
Vagaro and Service Providers
Mashmeover uses Vagaro for functions that may include online booking, client communications, payment processing, appointment reminders and marketing emails or text messages. Information submitted through Vagaro is processed according to Vagaro’s own terms and privacy practices.
We may also disclose information to service providers that help us operate our website and business, such as website-hosting providers, payment processors, email and text-message providers, technology providers and professional advisers.
These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.
Marketing Emails and Text Messages
If you choose to receive promotional emails, you may unsubscribe using the link included in the email.
If you choose to receive promotional text messages, you may opt out by replying STOP. Message and data rates may apply. Consent to receive marketing communications is not a condition of purchasing a service.
We do not sell mobile telephone numbers or text-message consent information. We do not share text-message opt-in information with third parties for their own marketing purposes.
Cookies and Website Technology
Our website may use cookies and similar technologies that are necessary for website functionality, security and user experience. Your browser may allow you to block or delete cookies, although doing so may affect certain website features.
At this time, we do not knowingly use Google Analytics or the Meta Pixel on our website. If we add analytics, advertising pixels or similar tracking technologies in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
Our website does not currently respond to browser “Do Not Track” signals. Third-party websites or services that you access through our website may collect information according to their own privacy practices.
Advertising and Social Media
We may advertise through third-party platforms such as Facebook and Instagram. When you engage with our advertisements or submit a lead form, the platform may collect information about your interaction according to its own privacy policy.
Mashmeover may receive the contact information and responses you voluntarily submit through an advertising form and use that information to respond to your inquiry, discuss availability and provide information about our services.
Payment Information
Payments may be processed by Vagaro or another third-party payment provider. Mashmeover generally does not directly receive or store complete payment-card numbers submitted through those providers. Payment processing is subject to the provider’s applicable privacy and security practices.
Information About Minors
Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
Clients under 18 should have a parent or legal guardian provide information, schedule services and complete required consent documentation when appropriate. If you believe a child under 13 has provided personal information through our website, please contact us so we can address the information.
How We Share Information
We may disclose information:
- To providers helping us operate our website, booking, payments, communications or advertising
- When necessary to provide a service requested by you
- To comply with a law, court order or valid legal request
- To protect the rights, safety or property of Mashmeover, our clients or others
- In connection with a business reorganization, merger, financing or sale
- With your direction or consent
We do not sell personal information for money.
Information Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill the purposes described in this policy, resolve disputes and meet legal obligations.
Skin-quiz responses are not intentionally retained after the quiz result is generated.
Your Choices and Requests
You may contact us to:
- Request access to personal information we maintain about you
- Ask us to correct inaccurate information
- Request deletion of information, subject to legitimate business and legal recordkeeping needs
- Withdraw from marketing emails or text messages
We may need to verify your identity before completing certain requests.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
External Links
Our website may link to Vagaro, social media platforms and other third-party websites. We are not responsible for the privacy practices or content of third-party services. We encourage you to review their privacy policies before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology or legal obligations change. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through another reasonable method when appropriate.
Contact Us
For questions or privacy-related requests, contact:
Mashmeover Esthetics and Wellness
1224 E. Katella Avenue, Suite 215
Orange, California 92867
Email: info@mashmeover.com
Phone: (714) 809-2851
Website: mashmeover.com